30 Days Return Policy
If you are not satisfied with your purchase of a product from Maysfield Appliance, you may return the product within 30 days of delivery or in-store pick-up of the product, provided that the product has not been used or installed. After 30 days, all products become final sale.
Please note this Return Policy applies to the return of products, and not the return of your entire order. If you order more than one product, the return process for each product in your order may differ as set out in this Return Policy.
Prohibited Returns
Maysfield Appliance will not accept returns on brand new appliances that are in good working condition and we do not accept returns for the following products and services, each as determined by Maysfield Appliance its sole discretion:
- special order products, as determined by Maysfield Appliance;
- floor model or open box products or products otherwise purchased “as is”;
- delivery fees and installation charges
- parts and accessories; and
- products that have been installed or used by you.
Re-Stocking and Retrieval Fees
Maysfield Appliance may apply a 25% restocking fee to the amount returned or reimbursed to you for each product returned with open, altered or missing packaging, as determined by Maysfield Appliance in its sole discretion. No re-stocking fees will be applied to products returned in original, sealed factory packaging. Maysfield Appliance may apply a retrieval fee if Maysfield Appliance is required to retrieve your product.
No Returns for Service or Repair Issues
Please note this Returns Policy does not apply to returns related to service or repair issues. If you would like to request a return due to a service or repair issue, please refer to the applicable warranty terms and conditions.
Return Process
To initiate a return, please contact your Product Expert.
Contacting Us
If you have any questions about this Return Policy or a return of a product, please contact your Product Expert.
